Whether it’s a Wedding Gift or Baby Gift, We Can Help You Customize It

General FAQ

What items can you embroider?

We have the capabilities to embroider many items including shirts, caps, jackets, coats, aprons, baby blankets, pet beds, bibs, gowns, leather bags, purses, and more. Whether you are planning a family vacation or a special event, we can help you make it memorable with custom embroidered designs.

We are known for being able to handle difficult embroidery jobs. If you have an unusual item or fabric that needs embroidered, give us a call with your request and we will let you know what we can do for you.

Are there limitations in what you can embroider onto an item?

Yes, due to embroidery processes there are limitations on what we can place onto an item. Fine-letters and details may need to be omitted from designs in order to convert it with embroidery.

If you are concerned with your design, please give us a call and we will help create a design solution for your item.

How big or small can my design be?

We can embroider a design as big as 16” in height and 12” wide. We can embroider letters as small as ¼” in height. Small designs will depend on the detail included.

Do I have to supply the item I want embroidered or placed with vinyl?

We have a large selection of high-quality items for you to choose from at our workshop if you don’t have an item. We can embroider any of our products with the design of your choice.

Can you embroider my item?

Yes, if you have a special item that you would like embroidered, we will work with you to make it perfectly customized. We ask that the item be in good condition for the best results.

Do you have a minimum order requirement?

Our order minimum is one item.

What kind of artwork file do I need to give you?

High-quality artwork will ensure the best results. If you have an embroidery tape file for your artwork, you can send it over to us. We can also convert .BMP, .TIFF, .PICT, .JPG, and .GIF files into the appropriate embroidery format.

What if I don’t have a specific design in mind?

If you have an idea of what you want but not necessarily the exact design, there is no need to worry! We will be happy to help you with your design by providing suggestions and options.

Are there setup fees?

If we have to convert a file, we do charge a small setup fee. If you already have an embroidery file then we do not charge any setup fees.

When will my order be done and when will it arrive?

We generally complete your order within 7 to 10 business days. For orders that include more than 50 items, we require 10 to 15 business days. We offer different shipping options including standard, expedited, and overnight.


How do I give you the design I want on my item?

We’d love to use your design on your selected item. Contact us directly at 225-925-0022 and we can walk you through the process.

Do you have different styles of type/fonts I can choose from?

We absolutely do have different font styles you can choose from that will perfect your design even further. Choose from our font selection online or stop by in our shop to see samples.

Thread Colors

What colors do you have?

We hold a large selection of thread colors to match exactly what you need. You can browse our threads here.

Will the colors I pick out at home on my computer match exactly?

We can’t guarantee an exact color match from computer screen to in-person because each computer is color calibrated differently. If you are concerned about exact matching, please email us and we can send you a thread sample.

Can you match Pantone colors?

With our large collection of threads, we can often match specific colors, however not every Pantone color will be able to be matched. Thread manufacturers operate on the RGB color system and so not all Pantone colors will be available. We can often match colors closely if there is not an exact match. Call us directly if you have questions about this – we’re happy to help walk you through the process – 225-925-0022.

Can I have multiple colors in my design?

Yes! We can use multiple colors in your design. Reach out to us directly and let us know which colors you would like to be used and we’ll stitch them beautifully onto your selected item. You can reach the shop through our contact form, or by calling directly 225-925-0022.